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Safeguarding Your Funds

Last Updated: July 4, 2025

At PulseFX, the security of your funds is a top priority. We work with trusted, regulated financial institutions to ensure that all client funds are safeguarded in accordance with international regulations and financial conduct standards.

What Safeguarding Means

When funds are posted to your PulseFX account, e-money is issued in exchange for these funds by a regulated Electronic Money Institution we work with — Currencycloud.

In line with regulatory requirements, Currencycloud safeguards your funds. This means:

  • Your money is held at a reputable financial institution, separate from operational accounts.

  • Your funds are protected in the event of Currencycloud’s or PulseFX’s insolvency.

  • Currencycloud stops safeguarding your funds once the money has been paid out to your beneficiary’s account.

Our Financial Infrastructure Partners

To deliver reliable, secure, and compliant services, PulseFX works with globally trusted and regulated financial institutions:

Currencycloud

An Electronic Money Institution authorized and regulated by the Financial Conduct Authority (FCA) in the United Kingdom (FCA reference number: 900199).
Currencycloud safeguards client funds in accordance with the Electronic Money Regulations 2011.

Ebury Partners UK Ltd (used for select clients and products)

Authorized and regulated by the FCA as an Electronic Money Institution (Reference number: 900797).
Ebury is permitted to offer spot and forward foreign exchange services for commercial payments and investments.

Note: Depending on your region, product eligibility, and the nature of your business, your transactions may be facilitated through one or more of these regulated partners.

How Your Money Is Protected

Our partners meet or exceed regulatory standards in the following areas:

1. Capital Adequacy
 Our partners are required to maintain sufficient capital reserves to operate safely and fulfill obligations.

2. Segregation of Client Funds
 Client funds are held at authorized credit institutions and kept entirely separate from the operating accounts of our partners. This ensures that your funds remain protected at all times.

3. Regulatory Oversight
 All partners are supervised by their national regulators, such as the FCA (UK), DNB (Netherlands), or FINTRAC (Canada), and are subject to ongoing audits, reporting, and governance standards.

Why This Matters

  • If PulseFX or our partners were to become insolvent, your safeguarded funds would remain protected and recoverable.

  • These funds are not used for business operations or investments. They are held in trust on your behalf.

  • This system ensures your funds are available when you need them and shielded from unrelated financial risks.

Questions?

If you have any concerns or would like more information about how safeguarding works at PulseFX, please contact us at info@pulsefx.com or visit our Contact page.

Important Notice

Safeguarding protections only apply until your funds have been successfully paid out to your intended beneficiary. Once funds are transferred out of your account, they are no longer subject to safeguarding.

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